At Krimson, we understand that life circumstances can change. Our refund policy ensures flexibility while balancing our commitment to securing seats and maintaining operational readiness.

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• All refund requests must be submitted through our official Refund Request Form

• Where applicable, requests should be supported by relevant documentation (e.g., medical notes, relocation letters)

• Refund processing time is 7 to 14 working days from approval

• Refunds are issued via the original payment method or bank transfer, and are accompanied by a detailed refund statement

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For the protection of all stakeholders, refunds will only be granted for genuine, documented reasons and are subject to our academic calendar and cut-off policies.